FAQ
What is the typical lease term?
Lease terms vary but are usually 1-2 years. Shorter-term leases may be available depending on the property. We can discuss your specific needs and find a suitable option.
What should I do if I need to break my lease early?
If you need to break your lease early, please contact us as soon as possible. We will work with the property owner to find a solution, but please be aware that penalties may apply depending on the terms of your lease.
How do I report maintenance issues?
You can report maintenance issues directly to our management team via phone or email. We strive to address all concerns promptly to ensure your comfort.
Are pets allowed in off-base rental properties?
Some properties allow pets, while others may have restrictions or additional fees. We can help you find pet-friendly options that suit your needs.
What are the garbage disposal schedules in Okinawa, and how should I sort my trash?
Garbage disposal in Okinawa follows a strict schedule. Trash must be sorted into categories such as burnable, non-burnable, and recyclables. Each area has specific collection days, and we will provide you with the schedule and guidelines for your neighborhood.
Who delivers the appliances when renting them from within the base?
The rental provider will typically handle the delivery of the appliances directly to your off-base residence. Therefore, please contact them in advance to arrange the delivery schedule by your desired date.
Can I use GLBB or other internet services off-base?
Whether GLBB can be connected depends on the individual house. Therefore, please check with the real estate agent in advance.
